This service is available to individuals who are unable to put their bins out for collection and do not have any other residents over the age of 16 who can do it for them.
An assisted collection can be arranged when:
- you have mobility problems
- you have health problems
- you are over 72 years old
Requesting an assisted collection may lead to a visit from a recycling officer to your property.
Alternatively, you can call us on 01204 336632.
Collection information
Please ensure that on your collection day, between 7am - 6pm, any gates are left unlocked. The collection teams will collect the bins from the front, side or back of your property and return them after they have been emptied.
Please be aware that we will not collect from inside buildings or garages.