Bolton Council

Bolton Council’s Welfare Rights

Our client contacted us in May 2023. They were suffering from a chronic inherited condition and were awaiting a transplant. n August 2022, they were denied Personal Independence Payment. With the assistance of a hospital advice worker, they submitted a Mandatory Reconsideration request in March 2023. They had not received any points for assistance with daily living or mobility. The client was struggling to maintain their weight and afford the proper diet required for their condition.

We helped to make a late appeal, obtain medical evidence, and make written submissions in support of their case. We represented them in person at an oral hearing in May 2024 and the client was awarded the enhanced rate of the daily living component and the enhanced rate of the mobility component.

The client received over £16,000 in back pay and an additional income of £184.30 a week to help with their expenses.

For more information on how the service can help visit: Welfare rights service – Bolton Council

Contact details for service:

Email: welfare.rights@bolton.gov.uk
Telephone: 01204 333820
Address: Welfare Rights Service
Town Hall
Victoria Square
Bolton
BL1 1RU