What happens during an inspection?

As part of an inspection, we will check:

  • potential food safety risks have been identified by the food business operator
  • there are adequate controls in place to prevent any problems
  • relevant documents and records are in place
  • managers and food handlers are suitably trained
  • the condition of the premises and equipment is satisfactory

We will discuss any problems with you and provide advice on good practice.

Following the inspection you will be sent a written inspection report which will include any further action we intend to take. There will be a clear distinction between what we are recommending as good practice and what you must do to comply with the law.

If you do not agree with the action taken by us then you should contact us by telephone or in writing, setting out the reasons why you feel aggrieved.

Where formal action has been taken against you, the appeal process will be explained on the notice.