Most non-critical services will be closed from 5pm on Friday 22 December 2023 and will reopen at 9am on Wednesday 27 December 2023.
Throughout the Christmas and New Year period you can continue to make applications, report issues and make payments online but please be aware that these may not be processed until 27 December.
What to do in a council-related emergency
If you have a council-related emergency during the Christmas and New Year period when our offices or services are closed, please call: (01204) 336900.
Go to information and advice about emergencies
Cost of living support and advice
If you're struggling with the costs of living, then you're not on your own and support and advice is available – Cost of Living - help when you need it.
Health and wellbeing services
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Flu
It’s not too late to protect yourself and your family against flu. For information on flu vaccinations go to www.nhs.uk. -
Pharmacies
Pharmacy opening hours on Christmas Day (Monday 25 December 2023), Boxing Day (Tuesday 26 December 2023) and New Year’s Day (Monday 1 January 2024).
Other pharmacies may be open, but have not notified NHS Greater Manchester.
Search: Greater Manchester Christmas pharmacy opening times.
Mental health and wellbeing support
The festive period can be a very hard time for many of us, but please know you are not alone. There are several services that can provide help and support with both your physical and emotional wellbeing and provide positive steps to help look after yourself.
Find support available for adults and young people - Wellbeing hub.
Bin collections
Find out the dates of your Christmas and New Year bin collections and what to do if your bin collection has been missed or delayed.
Get advice on what to do with your bins and household waste over Christmas and New Year, including what can and cannot be recycled.
Winter Service (gritting)
Our Winter Service team will be on standby right the way through the festive period. They will be monitoring the weather forecast and gritting all the roads and streets on our gritting routes when road temperatures are forecast to drop below freezing.
Rough sleeping
Bolton Council’s rough sleeping team are on hand to help if anyone sees someone they believe to be rough sleeping this Christmas.
A description of the person and their specific location can be shared anonymously by email on housingoutreachteam@bolton.gov.uk or by phoning the Housing Options Services on 01204 335 900.