How to report noise nuisance

First you can try talking to the person responsible for the noise, sometimes they don't realise they're causing a problem.

If you don’t feel able to talk to them, or the noise doesn’t stop, you can report this to us by completing the nuisance pack.

Please follow the instructions carefully. Your complaint will not be considered unless you complete and return the diary contained in the pack.

What happens next?

We will review the information you provide and decide if it’s appropriate for us to investigate your complaint.

Under the Environmental Protection Act 1990 we have to prove that the noise is prejudicial to health, and/or, is causing an unreasonable and persistent disturbance to your lifestyle.

Contact

Email:

Telephone: 01204 336500

Address: Pollution Control Unit
Ellesmere House
Mayor Street Depot
Ellesmere Street
Bolton
BL3 5DT (Please note there is no visitor access at this address)