How we handle personal data

We follow the principles of the GDPR in handling personal data, for example, we will

  • process your data fairly and lawfully, and in a transparent manner
  • only collect the data we need for that specific purpose and no further processing is done when unnecessary
  • ensure the data we collect and process is kept to a minimum where appropriate
  • do our best to ensure it is accurate and up to date. You can help us by telling us about any change of circumstances
  • keep it no longer than necessary
  • keep and dispose of it securely

We will only share your personal data with other organisations if it is stated at the point of collection, or if it is necessary to fulfil our statutory powers and duties, or to check accuracy, or to prevent and detect crime. We will not share your personal data with other organisations for commercial purposes.

To find out how we process your data for a specific service, please see privacy notices.

We will not use it to market products or services to you without your consent.

How to report a data breach

If you believe the council has not acted in accordance with the above please email information.security@bolton.gov.uk with the following information, to enable The Information Governance Team to investigate.

  • Your Full Name:  
  • Your DOB:
  • Your address:  
  • Your email address:
  • Your Telephone number:
  • Details of the incident. (Please provide as much information as possible about what has happened to your data, if you have the name of a council officer/s or service please include this information to assist us in investigating the incident)

Data Protection Officer

The Data Protection Officer is entrusted to monitor the council’s compliance with the:

  • Data Protection Act 2018
  • UK GDPR
  • All relevant council’s policies and procedures in relation to the handling and protection of personal data.

Bolton Council has appointed the following person at its Data Protection Officer:

Mark Allen
Data Protection Officer,
Room 120,
1st Floor, Bolton Town Hall
Bolton
BL1 1RU

Email: dpo@bolton.gov.uk